Non-Standard Service Application Process

Non-Standard Service Application (NSSA) Process

This NSSA process applies to all developers and subdivisions requesting water service outside of standard retail service.

  • Non-Standard Service Application (NSSA) - the NSSA is the initial request.
  • Non-Standard Service Agreement (NSSA) - is the resulting formal contract. The NSSA is the legal contract that outlines the specific terms and conditions under which a water utility will provide service that falls outside of its standard offerings.

Step 1: Submit Application & Fees

  • Complete and submit the Non-Standard Service Application (NSSA) 
  • Include all required exhibits:
    • $100 CMWSC Fee (non-refundable).
    • Engineering Study Fee (see schedule below).
    • Vicinity map/location of
    • Preliminary or Final Plat or site
    • Water Service Plan (quantity, phasing, service needs).
    • Appraisal District Tax Plat with property
    • Development Construction Plans (preferred, not required).
    • Easement (Original hard copy – no copies accepted)

  • Engineering Study Fee Schedule:
    • 0–4 acres: $1,200
    • 5–24 acres: $2,500
    • 25–49 acres: $3,000
    • 50–99 acres: $3,500
    • 100+ acres: By proposal 

Step 2: Application Review

  • CMWSC staff reviews the application for
  • Once fees are received, MRB Group (CMWSC’s contracted engineers) is authorized to begin the Engineering Study.

Step 3: Engineering Study

  • MRB will evaluate the proposed development to determine:
    • Water availability and
    • Required system improvements or offsite
    • Number of Living Unit Equivalents (LUEs)
    • Estimated costs and
  • Results are provided to CMWSC management
  • CMWSC will distribute findings to the developer/applicant.

Step 4: Non-Standard Service Agreement (NSSA) Agreement

  • If the study confirms service can be provided:
    • MRB Group and LG (CMWWS’s legal counsel) collaborate to prepare the Non-Standard Service Agreement (NSSA).
    • The NSSA is a binding contract that includes, but is not limited to:
      • LUEs required and reserved for the
      • Capital Improvement Recovery (CIR) Fee amount and payment
      • Required offsite or onsite improvements (if any).
      • Timelines for design, construction, and
    • The NSSA is reviewed by CMWSC management
    • CMWSC management will email the NSSA to the developer/applicant.

Step 5: Implementation & Service Connection

  • The NSSA must be executed by the developer and
  • The NSSA is presented to the CMWSC Board of Directors for approval (if required).
  • Once executed, service capacity is

Step 6: Implementation & Service Connection

  • Developer completes required design and construction per
  • MRB and CMWSC review and approve all
  • Upon satisfactory completion, CMWSC authorizes water service connection under the terms of the NSSA.

Key Notes

  • Engineering Studies expire after six (6) Expired studies may require resubmittal.
  • CMWSC is not obligated to provide service until a fully executed NSSA is in place.
  • Applicants bear responsibility for all costs associated with the Engineering Study, legal review, and system improvements.