Contact Us

For water outages or emergencies, call 512-243-2113 immediately.

Please note that this "Contact Us" form is NOT monitored for billing inquiries, emergencies, or water outages.

For faster service contact our Customer Service Department for the following:
  • Billing questions or concerns: Call 512-243-2113.
  • New Customer service: Call 512-243-2113 (or come see us in person).
  • Cancel or Transfer service: Call 512-243-2113 (or come see us in person).
Office Hours:
Monday - Friday
8:00 AM - 4:00 PM
(Closed Holidays)
For general assistance or to contact us, fill out this form and click the blue "Submit" button below to send an email.

E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required.